Embracing Digital Citizenship at Walmart: Building Trust in Tech
At Walmart, Digital Citizenship means using technology responsibly, ethically, and transparently to build trust with customers, associates, and partners. It includes strong practices in data privacy, cybersecurity, fairness, and digital inclusion. Walmart ensures that every innovation—from AI to mobile apps—respects people’s rights and values.
To make this work in real life, Walmart has a dedicated Digital Citizenship team. They work with product, legal, and tech teams to embed ethical thinking into every stage of product development. Whether it's protecting personal data or making AI decisions fair and explainable, Walmart uses Digital Citizenship as a guide to build technology that serves people, not just systems.
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